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Visiting Hours & Policy

UPDATED MARCH 16, 2020

At Catholic Health Services, we know that visits from family members and friends play a vital role in helping patients recover. But, in light of the public health challenges posed by the coronavirus (COVID-19), we have adopted new policies designed to balance the needs of patients while ensuring the safest possible conditions for anyone using our facilities.

For Visitors and Caregivers at CHS facilities

As of Monday, March 16, 2020, given the concerns around the coronavirus spread (COVID-19), and for the safety and protection of our patients and our staff, CHS hasĀ SUSPENDED ALL VISITATION at all CHS hospitals and skilled nursing facilities (SNF).

Exceptions for visitation will be made on a case-by-case-basis by hospital and SNF leadership in conjunction with Infection Prevention leadership and will follow appropriate CDC guidelines for screening for COVID-19 infection BEFORE entry is allowed (exceptions may include end-of-life, newborn delivery).

For Upcoming Office-Based Appointments

  • If you have cold or flu-like symptoms (COVID-19 symptoms are cough, fever and shortness of breath), please consult your doctor by phone before any upcoming appointments.
  • If you are symptom-free, your appointments will continue as planned.

Outpatient Locations and Physician Practices

  • One person is allowed to accompany each patient to an appointment, unless an aide or assistant is required.
  • Any visitor who is coughing or shows other signs of illness will be asked to leave.

Our highest priority is the health and safety of our patients, employees, and everyone who visits our facilities. We are taking every precaution recommended by the Centers for Disease Control and Prevention and are reviewing and updating our protocols and guidelines constantly. We need and appreciate your support in meeting these challenges.

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